Data note
This note lists who processes what you type into the concierge.
ACMS runs on Google Cloud. Your question is also sent to Google's Gemini API to compute the search vector used to find relevant content. Conversation and account records are stored in Supabase, the search index in Turbopuffer, and run traces that can include conversation text in LangSmith. Background job events pass through Inngest, operational telemetry goes to Grafana Cloud, and this site is served by Vercel. Each of these providers keeps data under its own terms.
Anthropic
Anthropic is the primary provider that generates answers. It receives your question, the published site content used to answer it and the conversation context needed to answer. Under Anthropic's standard API terms it may keep requests for up to 30 days, subject to the exceptions it documents. ACMS has no zero-retention agreement with Anthropic.
OpenAI
OpenAI is the fallback provider, used when the primary provider cannot answer. It then receives the same request. Under OpenAI's default API terms it may keep requests for up to 30 days for abuse monitoring, subject to the legal and harm-prevention exceptions it documents. ACMS has no zero-retention agreement with OpenAI.